The Heart and Soul of ICL

High energy, sophisticated, responsive, trusted, process oriented, culture conscious and gutsy. These are just a few of the words our clients have used to describe ICL facilitators. They truly bring passion, motivation, creativity and sensitivity to every client and every program.

As the heart and soul of ICL, our facilitators work hard to open hearts and minds.

Our facilitators our a highly diverse, experienced and credentialed team with backgrounds in business, organizational development, family therapy, psychology, coaching and experiential learning. Many ICL facilitators have gone through Case Western Reserve University’s Ph.D. and Master’s Organizational Development Program. Their goal every day is to deliver high-impact programs and services to organizations and individuals who rely on us for leadership renewal and team building.

The imaginatively use a variety of community-based assets and resources to enhance program creativity and goals. They model a positive approach to problem solving, conflict resolution and harmonious relationships between people.

When you work with our facilitators, you can be sure the training is lively, effective and results-oriented. And they are highly flexible and adaptable—reading situations and adjusting activities and discussion on the spot. It’s this unique ability to guide, monitor and modify programs that allows our clients to learn and reach their goals successfully.

We’re proud of our reputation for professional excellence, sensitivity to client culture and needs, and for bringing a fresh perspective to the group process. The director and two lead and nationally trained facilitators have more than 70 combined years with ICL.